Admin · QCD AI Agent

Live dataStored in Supabase under settings/ai

Model and provider

Which AI service powers the chat assistant. Keys are encrypted in Supabase.

OpenAI+keyDeepSeekAnthropic+keyGoogle+keyOpenRouter+key

Provider

Mock works offline without a key.

Model

Defaults balance cost and quality.

API key

Encrypted before storage. Leave blank to keep existing key.

Try a question against the live provider.

Customer question

Uses the live /api/chat endpoint. Unsaved changes not reflected until saved.

8 active rules. Behavioural guardrails the assistant follows.

Voice stays consistent with the QCD brand.
If unsure, offer to pass the enquiry to the team.
Team confirms every booking. Always take name, phone and vehicle details.
Phone 01280 731 668, email info@qcdauto.co.uk.
Rather than guessing, say you cannot confirm and offer the workshop number.
MOT, servicing, tyres, brakes, repairs, motor care, QCD+ Membership, BrakeSure, Payment Assist.
Naturally mention the 20% labour/15% parts discount when quoting relevant services.
When someone asks about multiple services, mention plans from £11/mo.

Fine-tune behaviour and reply formatting.

Temperature

CautiousCreative

0.20 — lower keeps answers cautious.

Confidence threshold

LenientStrict

55% — below this the assistant passes to a person.

Reply length cap (tokens)

Hard cap per reply. 700 is typical.

Fallback message

Shown when the assistant passes to a person.

Custom system persona

If set, replaces the default prompt. House rules are still appended. Leave blank to use the QCD default.